Terms of Use
Terms of Use
Last updated: September 2026
Welcome to the KDF Supplies website. These Terms of Use explain the rules that apply when you access or use our website.
By using this website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree with these terms, you should not use our website.
1. About Us
This website is operated by KDF Supplies.
Our contact details are:
KDF Supplies
3 Laburnum Grove
Fauld
Tutbury
Burton on Trent
Staffordshire
DE13 9GY
United Kingdom
Telephone: 01283 331398
Email: sales@kdfsupplies.co.uk
References in these terms to “KDF Supplies”, “we”, “us” or “our” refer to KDF Supplies.
2. About These Terms
These Terms of Use apply to your use of our website.
Separate terms may apply when you purchase products or services from us, request installation services, obtain a quotation or enter into another agreement with KDF Supplies.
Our Privacy Policy and any other policies or terms displayed on our website may also apply to your use of the website and our services.
3. Changes to These Terms
We may update or amend these Terms of Use from time to time to reflect changes to our website, our services, our business practices or applicable laws and regulations.
The latest version will be published on this page. We recommend checking this page periodically to ensure that you understand the terms that apply when using our website.
4. Changes to Our Website
We may update, modify, remove or change any part of our website from time to time.
We do not guarantee that our website, or any particular content on it, will always be available or remain unchanged.
We may suspend, withdraw or restrict access to all or part of the website where reasonably necessary, including for maintenance, security, technical or operational reasons.
5. Website Information
We take reasonable care to ensure that information published on our website is accurate and up to date. However, website content is provided primarily for general information and should not automatically be treated as technical, professional or site-specific advice.
Product specifications, dimensions, images, capacities, performance information, installation information and other technical details may be provided by manufacturers or other third parties and may change from time to time.
You should check that a product is suitable for your particular requirements before purchasing or installing it.
Where appropriate, you should consult KDF Supplies, the relevant manufacturer, a qualified installer or another suitably qualified professional before relying on technical information contained on the website.
6. Product Images and Descriptions
We make reasonable efforts to display our products accurately.
Product photographs, illustrations, diagrams and other images are provided for guidance and may not exactly represent the final product supplied. Colours, finishes, dimensions, configurations and other details may vary.
Manufacturers may also alter product specifications or designs without prior notice.
Where a particular specification or characteristic is important to your purchase, please contact us before placing your order.
7. Prices and Availability
Prices and product availability displayed on our website may change from time to time.
We make reasonable efforts to ensure that prices and other product information are accurate. However, errors may occasionally occur.
The display of a product or price on our website does not necessarily mean that we are obliged to supply that product at that price where there has been an obvious pricing, technical or administrative error.
The terms applying to prices, orders, payment, delivery and the formation of a contract will be set out in our applicable Terms & Conditions of Sale.
8. Installation and Technical Information
Wastewater treatment systems, septic tanks, pumping stations, drainage products and associated equipment may require appropriate site assessment, specification, installation, commissioning and maintenance.
Information provided on our website is not a substitute for a proper assessment of your property, ground conditions, drainage requirements, planning requirements or applicable environmental and building regulations.
It remains the responsibility of the customer, property owner, contractor and/or installer, as applicable, to ensure that the proposed system and installation comply with all relevant legal, regulatory, environmental and technical requirements.
Where KDF Supplies provides installation or site-specific services, separate terms, quotations or contractual conditions may apply.
9. Intellectual Property Rights
Unless otherwise stated, KDF Supplies owns or is licensed to use the intellectual property rights in the content of this website.
This includes, where applicable, text, graphics, layouts, photographs, illustrations, logos, icons, videos, documents and other website materials.
Manufacturer names, product names, logos, photographs, technical documents and trademarks may remain the property of their respective owners.
You may view, download or print reasonable extracts from our website for your personal use or legitimate business purposes relating to products or services supplied by KDF Supplies.
You must not reproduce, republish, distribute, modify, commercially exploit or otherwise use substantial parts of our website without our prior written permission or the permission of the relevant rights holder.
10. Acceptable Use
You must not misuse our website.
In particular, you must not knowingly:
introduce viruses, malware, ransomware, trojans, worms or other malicious or technologically harmful material;
attempt to gain unauthorised access to our website, server, database or associated systems;
interfere with the normal operation or security of the website;
use the website for fraudulent, unlawful or malicious purposes;
attempt to extract or reproduce substantial amounts of website content without permission; or
use our website in a way that infringes the rights of KDF Supplies or any third party.
We may restrict or block access to our website where we reasonably believe it is being misused.
11. Links to Third-Party Websites
Our website may contain links to websites, documents or resources operated by manufacturers, suppliers or other third parties.
These links are provided for convenience and information only.
Unless expressly stated otherwise, KDF Supplies does not control these third-party websites and is not responsible for their content, availability, security, privacy practices or accuracy.
The inclusion of a link does not necessarily constitute an endorsement of the third-party website or its contents.
12. Linking to Our Website
You may link to publicly accessible pages on our website provided that you do so fairly and legally and do not damage our reputation or suggest an association, approval or endorsement where none exists.
You must not frame our website within another website or otherwise present our content in a misleading manner.
We reserve the right to withdraw linking permission where reasonably necessary.
13. Website Availability and Security
We take reasonable steps to maintain the security and availability of our website, but we cannot guarantee that it will always operate without interruption or error.
We do not guarantee that the website will be completely secure or free from viruses or other harmful components.
You are responsible for using appropriate security software and maintaining the security of the device and internet connection you use to access our website.
14. Our Responsibility to You
Nothing in these Terms of Use excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable UK law.
Subject to this, KDF Supplies will not be responsible for losses arising solely from your reliance on general website information where professional, technical or site-specific advice should reasonably have been obtained.
If you are using our website for business purposes, we will not be responsible for indirect or consequential losses arising solely from use of, or inability to use, the website, except where liability cannot legally be excluded.
Nothing in these Terms of Use affects any statutory rights you may have as a consumer.
15. Personal Information
We process personal information in accordance with our Privacy Policy.
Please refer to our Privacy Policy for information about how we collect, use, store and protect personal information when you use our website, contact us or purchase products and services.
Our website may also use cookies and similar technologies. Further information should be provided in our Cookie Policy or cookie notice.
16. Accounts and Login Details
If our website allows you to create an account, you are responsible for keeping your account details and password confidential.
You must not allow another person to use your account without appropriate authorisation.
Please contact us promptly if you believe that your account or login details have been compromised.
We may suspend or disable an account where we reasonably believe there has been unauthorised use, fraudulent activity or a breach of these terms.
17. Consumer Rights
If you are purchasing as a consumer, you may have statutory rights under UK consumer protection legislation.
Nothing in these Terms of Use is intended to exclude, restrict or otherwise affect rights that cannot legally be excluded or restricted.
Specific rights relating to purchases, cancellations, refunds, returns and faulty goods should be dealt with under our Terms & Conditions of Sale and Returns/Refund Policy, where applicable.
18. Governing Law
These Terms of Use are governed by the laws of England and Wales.
If you are a consumer, you will retain any mandatory legal protections available to you and may be entitled to bring proceedings in the courts applicable to where you live.
If you are using the website for business purposes, the courts of England and Wales will have jurisdiction in relation to disputes arising from these Terms of Use, unless otherwise agreed in writing.
19. Contact Us
If you have any questions regarding these Terms of Use or the KDF Supplies website, please contact us:
KDF Supplies
3 Laburnum Grove
Fauld
Tutbury
Burton on Trent
Staffordshire
DE13 9GY
United Kingdom
Telephone: 01283 331398
Email: sales@kdfsupplies.co.uk
